Last updated: 23 October 2026
Akha Web (Pty) Ltd (“Akha Web”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, https://akhawebs.co.za/, submit an enquiry, complete a lead form on Facebook or Instagram, or use our services.
We handle personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.
Depending on how you interact with us, we may collect the following information:
Full name and business name.
Email address and telephone number.
Business website address.
Information about your website design, SEO, digital marketing or other service requirements.
Information you provide when completing enquiry forms or communicating with us.
Technical information, such as IP address, browser type and website usage data, where collected through cookies or analytics tools.
Please do not submit sensitive personal information unless it is necessary and specifically requested for a lawful purpose.
We may collect personal information when you:
Complete a contact form on our website.
Submit a lead form through Facebook or Instagram advertisements.
Request a quotation or consultation.
Contact us by email, telephone or messaging platforms.
Purchase or use our services.
Visit our website, where cookies or analytics technologies are used.
Where information is collected through a third-party platform, that platform may also process your information under its own privacy policy.
We may use your personal information to:
Respond to enquiries and requests for quotations.
Understand your business requirements and recommend suitable services.
Prepare proposals and quotations.
Provide website design, hosting, SEO and digital marketing services.
Communicate with you about an enquiry, project or existing service.
Manage our customer relationships and business records.
Improve our website, advertising and services.
Send marketing communications where legally permitted.
Comply with applicable legal and regulatory obligations.
We will process personal information only for lawful purposes and in accordance with applicable data protection requirements.
We do not sell your personal information.
We may share relevant information with trusted service providers where reasonably necessary to operate our business and deliver our services. These may include website hosting providers, email services, customer relationship management systems, analytics providers, advertising platforms and other technology providers.
We may also disclose information where required or authorised by law.
Where third parties process personal information on our behalf, we take reasonable steps to require appropriate confidentiality and security safeguards.
If you submit your details through a Facebook or Instagram lead advertisement, the information you provide may be made available to Akha Web so that we can respond to your enquiry.
We may use these details to contact you regarding your website requirements, discuss our services and prepare a quotation.
Submitting a lead form does not automatically subscribe you to unrelated marketing communications. Any additional marketing will be conducted in accordance with applicable law and consent requirements.
Meta may independently process your information under its own privacy policy and terms.
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, measure advertising performance and improve user experience.
Third-party tools, such as analytics or advertising services, may collect information about interactions with our website, subject to their configurations and applicable law.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required, we will obtain appropriate consent before using non-essential cookies or similar technologies.
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.
If a security compromise occurs, we will respond in accordance with applicable legal requirements.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes and meet legal obligations.
When personal information is no longer required, we will take reasonable steps to delete or de-identify it, where appropriate and legally permissible.
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction or updating of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Object to certain processing of your personal information.
Withdraw consent where processing is based on consent.
Object to direct marketing in accordance with applicable law.
Lodge a complaint with the Information Regulator of South Africa.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Our services are intended primarily for businesses and adults. We do not knowingly collect children’s personal information unnecessarily. Where children’s personal information is processed, we will comply with applicable legal requirements.
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The updated version will be published on our website with a revised update date.
If you have questions about this Privacy Policy or wish to exercise your rights regarding personal information, please contact:
Akha Web (Pty) Ltd
Physical Address: 286 Pretorius St, Pretoria Central, Pretoria, Gauteng, 0001
Website: https://akhawebs.co.za/
Email: hello@akhawebs.co.za
Telephone: +27 60 748 1230
By using our website or submitting an enquiry, you acknowledge that you have had the opportunity to read this Privacy Policy. Any consent required for particular processing activities will be obtained separately where applicable.
