So you’ve just started your business and it has been a month or so that you’ve been fully operational but customers aren’t knocking on your door yet and you’re wondering what you’re doing wrong. Here are 5 reasons why some customers aren’t engaging with you.
1. They don’t about your business
You can’t expect customers to come to you if you haven’t reached out to them, some business owners think that as soon as their doors open, customers will come flooding in, it doesn’t work like that. you have to put your name out there for customers to come to you.
2. You have no online presence
This is one of the biggest problems that I encounter. A lot of businesses don’t have an online presence. Let’s say your friend refers someone to you and before that person calls you up, they search for your business and find nothing, they are going to assume that either your business doesn’t exist or that they are being scammed. So it’s very important to make sure that when customers or potential customers look for you online, they find you.
3. You don’t have a professional email address
Did you know that 9/10 people don’t do business with companies that don’t have a professional email address? Having a professional email address gives your business authentification in the eyes of your customers and getting a professional email address isn’t even that expensive. Contact us now for a quotation.
4. Bad Social Media Account
This can be an article on it on but I’m going to try to summarize it for you. Customers are less likely to contact you if your social media account has not been updated for a long period, they might think that your business has closed down.
The other thing that turns customers away is bad reviews, so make sure you keep all your customers happy and tried them well and if you do get bad reviews, know how to manage them properly, luckily we offer Social Media Management services so we can take care of all this for you.
5. You have no website or your website is outdated
Have you heard the saying “1st impressions last”? Well, customers will not give you a second chance if they find your website to be outdated or if you don’t have any so having a professional website design is very crucial to the success of any business. We offer Web Design services so feel free to give us a call if you’re serious about making your business a success.
I hope this has been helpful. Please feel free to contact us if you need any help getting your business online and making sure that customers find you when they are looking for products and services that you offer.